How listening improves your thinking
Listening Christine Armstrong Listening Christine Armstrong

How listening improves your thinking

Steven Barlett confessed this week that he’s a ‘fixer’ who’s had to learn to ‘sit in the mud’ with other people’s problems rather than jumping into solutions.

Not interrupting is my theme of the week.

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3 ways to master your emotional power
Emotional Power Christopher Oldnall Emotional Power Christopher Oldnall

3 ways to master your emotional power

Dr Julia DiGangi is a neuro-pyschologist who has written a book on increasing our emotional power. She says her first draft was so boring she threw it in the bin and started again. Thank goodness she did, because the published version is the most fascinating book I’ve read this year.

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What's more damaging than burnout? Lessons from ‘The Bear’
Engaging @ Work Christine Armstrong Engaging @ Work Christine Armstrong

What's more damaging than burnout? Lessons from ‘The Bear’

The kids are back! Hope you’ve had a good summer (aside from anyone in the UK who needs to take this week off to absorb the only sunshine we seem to have had since June).

This week on the vlog, moving on from burnout to explore its opposite: Boreout—its impact on people, productivity, and retention, and what you can do about it.

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The best advice for working parents
Parenting Christine Armstrong Parenting Christine Armstrong

The best advice for working parents

16 missed calls.

That’s what I had when I left a meeting.

Since then, I’ve learned that a supportive network is essential for working parents. But that finding it alone isn’t enough. You also need a strategy to get you through the potential rifts when your kids behave in less-than-ideal ways.

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The secret to becoming a stress slasher
Stress Christine Armstrong Stress Christine Armstrong

The secret to becoming a stress slasher

Stress at work is as contagious as the pox.

I once ruined a whole holiday in Cyprus… on the beach with three little girls. While we were ordering ice creams and booking those fabulous sea pedalos with slides, I was pinging increasingly pissy emails back and forth with my boss.

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Putin isn’t the only one with insurgency problems 
Christine Armstrong Christine Armstrong

Putin isn’t the only one with insurgency problems 

A senior guy at a large management consultancy spent some time last week rambling me through the inane complexities of their annual appraisal system. The ins and outs are far too boring to report, but headlines: Massive time suck. Damages morale (oh the irony). Blunt, old fashioned rankings.

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Is hybrid actually the WORST way to work?
Hybrid Christine Armstrong Hybrid Christine Armstrong

Is hybrid actually the WORST way to work?

Except, of course, as Churchill might have said, for all those other forms that have been tried from time to time…

Hybrid is so wildly popular that even leaders who hate it have mostly conceded defeat and are sticking with it. So much so, that many tell me it’s sorted, done, old news.

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Next level of performance management—or the ick?
Management Christine Armstrong Management Christine Armstrong

Next level of performance management—or the ick?

Your performance review is coming up and you’re nervous.

You’re feeling quite disconnected: you’ve not seen a lot of your manager aside from in Teams calls, you keep missing them in the office, and they’re super busy. (Plus, you’re pretty sure they don’t quite know what it is that you do, or how painful that client is.)

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How to handle bullies & blunderers
Bullying Christine Armstrong Bullying Christine Armstrong

How to handle bullies & blunderers

Dominic Raab (Deputy Prime Minister) and Tony Danker (Director-General of the CBI) have both left their jobs, furiously refuting allegations of bullying and harassment.

I, like most of you I reckon, recognise the pattern.

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