Privacy policy.

Privacy Policy

Last updated: October 2025

We value your privacy and are committed to protecting your personal information. This privacy notice explains how we collect, use, and store your data when you submit a form through Zoho Bigin.

1. Who we are

This form is managed by Armstrong and Partners (“we”, “our”, “us”), which uses Zoho Bigin to manage contact information and communications.

2. What information we collect

When you complete this form, we may collect:

• Your name, email address, and organisation details

• Any other information you voluntarily provide in open text fields

3. How we use your information

We use your information to:

  • Respond to your enquiry or request.

  • Maintain contact records and relevant communications.

  • Provide updates, newsletters, or information you have opted in to receive.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Lawful basis for processing

Our lawful basis for processing your personal data is consent — by submitting this form, you agree that we may process your information for the purposes stated above. You may withdraw your consent at any time by contacting us (see section 7).

5. How long we keep your information

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

6. Data storage and security

Your data is stored securely within Zoho Bigin, a CRM platform that complies with GDPR requirements and uses encryption to protect your data.

7. Your rights

Under UK and EU data protection laws, you have the right to:

  • Access a copy of the information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent or object to processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, please contact us at:

📧 elaine@armstrongparnters.co.uk

8. Changes to this policy

We may update this policy periodically. The most recent version will always be available via this form or on our website.